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Project strategy is aimed at problems related to quality of municipal services provided in the region and thus towards improvement of business environment. The envisaged studies and reviews of the current situation in both countries will set the backbone for the trainings to be caried out, which will generally be oriented towards
- Information security Policies, Assets identification, Risk assessment, Control measures for assuring information security in the process of administrative services provision
-Environmental management Policy, Aspects identification, Impacts assessment, Environmental plans for assuring the information security for provision of administrative services
-Quality of the administrative services, information and documentation flow, Customers charter, one-stop-shop.
In addition seminars will be organised in order to establish cross-border cooperation network, which will contribute for exchange of good practices and expertise for improvement of quality of services and business environment, with regard to introduction of managing systems. The guideliness for managing systems interpretation, reflecting specific features of municipal administrations will complement the training activities and will present the adaptability of the systems to municipal structures and good practices in the region. |
